Shipping Policy

Handling Time

We strive to get orders shipped within 3 to 5 business day. We ship from our Calgary (Canada) studio . Monday – Saturday. We do not ship Sunday or any USPS/FedEx/Canada Post holidays. Please also check for additional information in your product description.

Shipping Policy For Original Paintings

** If you would like a shipping quote before you purchase, please email: studio@lovemaggiehall.com **

All shipping charges for original painting are calculated separately using the shipping address you provided at check out. 

You will be sent a detailed invoice for the shipping and estimated delivery times 1-2 business days after you have placed an order.

We will not ship your artwork until you have paid your shipping invoice.

DOMESTIC DELIVERY 

Federal Express is our primary shipping method for original works of art.

Standard Ground 3-7 business days once your item is packaged and shipped from the studio (this does not include weekends).

Tracking numbers are autogenerated via email when the label is printed, but movement may be delayed based on when scanning occurs.

We cannot ship to P.O. Boxes.

MULTIPLE SHIPMENTS

The merchandise you order may be filled in multiple packages and may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.

Shipping to multiple addresses requires placing separate orders.

INTERNATIONAL SHIPMENTS

Please note that most international shipments will incur additional charges (above & beyond the shipping charges). These charges are collected upon delivery and will include brokerage fees, import duties, taxes, etc. The brokerage charges are assessed by FedEx, but the duties and taxes are assessed by your country of residence. Every country and every shipment vary. International shipments are subject to delays. They can be delayed by customs or quoted for a delivery time into the country and not necessarily to your location. When shipping internationally, allow an extra day or two for delivery to account for these possible delays.

INTERNATIONAL DELIVERY

Federal Express International is our primary shipping method. Fedex International tracking is available for most destinations and an estimated delivery date is also available.

For FedEx specific shipping information, please visit: Fedex Global Trade Manager. Fedex International Economy times varies by location.

Import Duties, Fees, and Taxes: All orders shipping to a destination outside of the Canada are subject to the import duties, fees, and taxes of the destination country.

Delays in delivery may occur if your package is randomly selected by your country's Customs Department or Agency for inspection. We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in any way from these charges, and we work closely with our carriers to ensure as few delays as possible.

We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package. Please note that it is your responsibility to obtain any necessary governmental permission an/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes. 

Shipping Policy For Limited Edition Prints

All shipping costs and delivery estimates are calculated at checkout.

DOMESTIC DELIVERY 

Canada Post is our primary shipping method for Limited Edition Prints.

Expect 3-7 business days for standard shipping once your item is packaged and shipped from the studio (this does not include weekends).

Tracking numbers are autogenerated via email when the label is printed, but movement may be delayed based on when scanning occurs.

We cannot ship to P.O. Boxes.

MULTIPLE SHIPMENTS

The merchandise you order may be filled in multiple packages and may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.

Shipping to multiple addresses requires placing separate orders.

INTERNATIONAL SHIPMENTS

Prices are calculated at check out.

Please note that most international shipments will incur additional charges (above & beyond the shipping charges). These charges are collected upon delivery and will include brokerage fees, import duties, taxes, etc. 

Every country and every shipment vary. International shipments are subject to delays. They can be delayed by customs or quoted for a delivery time into the country and not necessarily to your location. When shipping internationally, allow an extra day or two for delivery to account for these possible delays.

INTERNATIONAL DELIVERY

Federal Express International is our primary shipping method. Fedex International tracking is available for most destinations and an estimated delivery date is also available.

For FedEx specific shipping information, please visit: Fedex Global Trade Manager. Fedex International Economy times varies by location.

Import Duties, Fees, and Taxes: All orders shipping to a destination outside of the Canada are subject to the import duties, fees, and taxes of the destination country.

Delays in delivery may occur if your package is randomly selected by your country's Customs Department or Agency for inspection. We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in any way from these charges, and we work closely with our carriers to ensure as few delays as possible. We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package. Please note that it is your responsibility to obtain any necessary governmental permission an/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes. 

 If you have any further inquiries, please email studio@lovemaggiehall.com